Amazon Web Services experienced a 13-hour interruption to one system used by its customers in mid-December after engineers ...

Burger King's new AI chatbot will live inside employees’ headsets in an effort to measure "friendliness" at the fast-food ...

The fast-food chain is testing OpenAI-powered headsets that monitor staff interactions with customers.

Amazon explains that the recent problem in the service was caused by human error and not by an AI system making decisions on ...

Australian supermarket giant Woolworths tweaks its AI-powered assistant after users said it gave them the "ick".

Burger King launched its new AI chatbot, "Patty" in February. The company said the technology can assess employee friendliness.

Olive has been around for years, but has recently become more sophisticated after the supermarket partnered with Google. Shoppers are noticing some oddities.

Claude, Anthropic's AI chatbot, has sparked major selling of US tech stocks as its capabilities induce fear among investors ...

An AI customer service chatbot for delivery service DPD used profanity and criticized the company after prompting.

I pushed eight free AI chatbots to their limits to find the best AI chatbots of 2026. To explore our top picks, check out ZDNET's chatbot-by-chatbot guide.

Technology companies are pushing to build artificial intelligence (AI) systems that can work or chat amongst themselves, without the need for humans. But AI agents now have their own social media site ...