Despite the recent challenges in overall experience quality seen in Forrester’s Customer Experience Index (CX Index™) benchmarks, customer experience (CX) remains a priority for many organizations.

ST. LOUIS--(BUSINESS WIRE)--World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, and ACG Business Analytics have established a strategic agreement to ...

Forbes contributors publish independent expert analyses and insights. I teach growth leaders how to grow revenues, profits and firm value. Digital marketing has blessed modern marketers with a wealth ...

In today's data-driven world, businesses depend on the ability to transform raw data into meaningful insights. Business analytics is the process that enables organizations to make informed decisions, ...

As organizations turn to advanced analytics to better understand customer behavior, they'll have to tread carefully on privacy and "creepiness." A growing air of excitement surrounds the use of ...

The world of work is undergoing a profound transformation, fueled by the accelerating pace of technology, the rise of artificial intelligence, and the redefinition of organizational priorities.

The purpose of this course is to introduce and familiarize students with key aspects of Python and R programming languages that are necessary for computation in business analytics. Upon successful ...