No Jitter

What Does Amazon Q Bring to Amazon Connect?

The big new at AWS re:Invent this week was Amazon Q. During his keynote to open the event Tuesday, November 28, Adam Selipsky, CEO, AWS unveiled Amazon Q, described as a new type of generative AI ...
Nasdaq

Amazon Connect Introduces Generative AI Capabilities to Help Organizations Boost Worker Productivity, Save Costs, and Improve Customer Service Experiences

Amazon Q in Connect assists agents with real-time responses and recommended actions to help improve customer satisfaction and address customer needs faster Amazon Connect Contact Lens adds ...
No Jitter

No Jitter Roll: Amazon Q in Connect Gets More Gen AI, CallMiner Debuts AI Assist and Druid Launches QA for AI Agents

Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: New Gen AI capabilities for Amazon Q in ...
Investopedia

How Amazon's New Entreprise AI Assistant Amazon Q Could Heat Up Big Tech's AI Race

Amazon announced Tuesday its artificial intelligence (AI) assistant Amazon Q is generally available for AWS enterprise customers. The offering could help the e-commerce giant better compete with its ...
VentureBeat

Amazon Q: A new ChatGPT-like assistant for work

Amazon Web Services (AWS) CEO Adam Selipsky announced a new product called Amazon Q at the AWS re:Invent conference on Tuesday, which tries to improve upon Microsoft’s Copilot assistant. Amazon Q is a ...