"What is the key to a successful mediation? It starts with the selection of the right mediator," according to Betsy G. Ramos, co-chair of the litigation department at Capehart Scatchard. Alternative ...

MINNEAPOLIS (CN) - Minnesota says the National Arbitration Forum is in bed with the businesses that are trying to collect from its customers. The state claims the Forum misrepresents itself as a ...

Most consumers don't realize the rights they surrender by signing everyday contracts. MSNBC.com's Bob Sullivan reports. Produced by NBC's Andy Gross, with help from Patrick Longstreth in graphics and ...

It really is true that karma knows everyone’s address. Consider the mayhem that’s ensued in the arbitration world, where workers and consumers are driving Corporate America nuts by dumping thousands ...

Two of the leading arbitration companies have stopped taking consumer cases. The American Arbitration Association says it will stop mediating consumer debt cases and the National Arbitration Forum is ...

March 20 (Reuters) - (The opinions expressed here are those of the author, a columnist for Reuters.) In the midst of intensifying debate about how to assure a fair process when thousands of customers ...

Minnesota's blow to the largest consumer credit arbitration company has chipped away at another widely used tool of credit card companies, and may shatter it altogether. Processing Content National ...

RIAs aren't adequately disclosing arbitration clauses in client contracts and are forcing clients into expensive dispute forums, the groups said. By Mark Schoeff Jr. Many investment advisory firms put ...