The Best (and Worst) PC Brands for Tech Support and Service When you're spending on technology, it's important to have help when you need it. After polling thousands of PCMag readers, we've ranked the ...

Q: I’m a long-time Best Buy customer and a Total Technical Support member. So when I had a problem with my computer recently, I expected Best Buy to help me. Related Articles Sears didn’t install my ...

A year's worth of our rigorous lab-testing scores plus your top brand recommendations come together to create our definitive ranking of the 25 best technology companies right now.

I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

Q: I’m a long-time Best Buy customer and a Total Technical Support member. So when I had a problem with my computer recently, I expected Best Buy to help me. My computer was not working with the ...