In my last article, I provided an overview of social CRM and walked through a core use case -- customer service (see How Social CRM Improves the Customer Service Lifecycle). In this post, I want to ...

In today's world, making friends and keeping them is a bit like what businesses do with their customers. Uran Company is really good at helping businesses do this with their Customer Relationship ...

(MENAFNEditorial) Swasti Datamatrix: Your Salesforce Partner in MENA - The Middle East and North Africa (MENA) region is experiencing rapid digital transformation, with businesses across industries ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Customer relationship management (CRM) is an evolving field in the ...

Discover how a CRM can enhance business relationships. Learn about the benefits of CRM and how to optimize CRM strategy for better customer management. Customer relationship management software is a ...