Australian Power and Gas has implemented Microsoft Dynamics CRM and other Microsoft software to handle a skyrocketing number of customer queries, but the company's CIO has said that he won't complete ...

Microsoft has earlier released a roadmap for the Microsoft Dynamics CRM suite. As part of a major Service Update this month, both the on-premise and SaaS versions of Dynamics CRM will get social ...

A new AI-based extension to the company's Dynamics 365 CRM and ERP platform can automatically generate answers to customer emails, suggest marketing and sales campaigns, and summarize Teams chat ...

REDMOND, Wash. — July 9, 2009 — Microsoft Corp. today announced new CRM Accelerators for Microsoft Dynamics CRM that help organizations reduce costs and establish business insight across social ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.