Compiled By Jill Jusko "Buy now, use later" seems to be the tactic of many purchasers of customer-relationship-management software, suggest the results of a recent survey by Gartner Inc. that showed ...

After suffering a series of fiscal missteps the CRM software license market has gotten its act together, at least enough to experience some growth. Gartner's "Market Share: CRM Software, Worldwide, ...

Good news for CRM vendors: CRM software investment, adoption, and product revenues are all set to rise, according to a recent report from independent market analysis firm Datamonitor. Though ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

One of I.T.’s dirty little secrets is the problem of shelfware—not using software you’ve paid for. And the latest exhibit of this is CRM, according to a recent Gartner report. That study found that of ...

In simple terms, open source CRM is a type of customer management software whose source code is freely available for anyone ...

SAP will spotlight new customer relationship management products at its user conference in June as part of its effort to surpass Siebel Systems as the largest CRM company by next year, an SAP vice ...

Microsoft will release a new version of its CRM (customer relationship management) software around the end of this year. With the new version will come a special edition for small businesses, a ...

Microsoft released the first version of its customer relationship management software on Tuesday. The world's largest software company is slightly behind schedule with the release of the product, its ...