What Happened? Shares of CRM software giant Salesforce (NYSE:CRM) fell 7.2% in the afternoon session after negative sentiment ...

Salesforce shares hit a fresh 52-week low Thursday morning as a cluster of big software earnings set a risk-off tone across ...

Microsoft Dynamics 365 is a comprehensive customer relationship management (CRM) solution packed with advanced features enhanced by AI capabilities. It offers a robust set of tools to help businesses ...

When a CRM is clear and simple to navigate, your team spends less time figuring out how to use it and more time doing the actual work. If you want to increase user adoption of your CRM, it's important ...

Integrating CRM software with .NET applications is one of the best strategies for achieving quick and accurate data-driven decisions. However, here is where it gets challenging.

Salesforce CEO and Chairman Marc Benioff on Wednesday kept the tent revival feel of Dreamforce 2010 rolling with an on-stage cloud CRM customer conversion. While the converted may not have been an ...

Workbooks is betting that plain-English AI agents can help mid-market teams overcome CRM friction faster than ...