Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

Facebook announced that it's ready to merge Messenger chat with Instagram, allowing people to communicate seamlessly across platforms. The move is part of Facebook's bigger plan to unify Messenger, ...

Video chat platforms like Zoom have become a lifesaver for millions of people around the world during the coronavirus pandemic. People are using these platforms to host happy hours, business meetings, ...

Facebook seems to be acting on its plan to unify messaging across its apps, however slowly. People at The Verge (and likely elsewhere) have received notice through Instagram’s Android and iOS apps ...

Pride Month is off to a strong start, and if you’ve been sharing moments from the month’s celebrations on your socials, you know Instagram is stacked with rainbow stickers and Stories. To keep the ...

Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a member of the Home team. She is a co-lead of the CNET Tips and We Do the Math series, and manages the Home Tips series, testing out ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...