As digitization continues to gain pace in the life insurance industry, carriers are increasingly looking for new technologies that can improve their customer support and operational efficiency. One ...

Experts are calling for updates to HIPAA after AI was used to identify patients within anonymized health data. The post HIPAA ...

Opinions expressed by Digital Journal contributors are their own. Efficiency in the insurance sector remains a challenge. Conventional approaches to handling customer queries, processing claims, and ...

The global insurance chatbot market has experienced such enormous growth since the advent of the COVID-19 pandemic that it’s expected to hit nearly $4.5 billion by 2032, according to a report by ...

EverQuote stock is downgraded after a strong Q4 revenue/EBITDA beat. Learn more about how AI chatbots raise disruption risk and pressure margins for EVER.

AI-powered solutions are rapidly maturing, becoming a vital asset across numerous industries, particularly within finance. According to a Markets and Markets report, the global chatbot market achieved ...