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As enterprises increasingly integrate AI across their operations, the stakes for selecting the right model have never been higher and many technology leaders lean heavily on standard industry ...

Introduction Application of artificial intelligence (AI) tools in the healthcare setting gains importance especially in the domain of disease diagnosis. Numerous studies have tried to explore AI in ...

Old CX metrics miss tone, safety and trust. The EVALS+ Pyramid shows CX leaders how to evaluate AI where it counts. Old metrics fail. Traditional CX metrics miss tone, accuracy and customer trust in ...