As flexible work environments become the norm and hybrid learning continues to grow in popularity, many colleges and universities have embraced cloud-based collaboration tools to enhance communication ...

James has more than a decade of experience as a tech journalist, writer and editor, and served as Editor in Chief of TechForge Media between 2017 and 2021. James was named as one of the top 20 UK ...

Traditional telephony involves capacity planning around the busiest "hour" of the busiest day of the busiest week of the year. Since many cloud services use utility pricing models, it can be ...

Telephony was among the first communication platforms to be used and has been around for nearly 150 years. For most of this time, it existed as traditional hard-wired, exchange based technology. Over ...

The shift to remote and hybrid learning in higher education has understandably generated a lot of conversation about the how and why of video adoption for remote learning. Telephony is following suit.

In preparation for the Cisco, Microsoft, and Zoom comparison session at Enterprise Connect, Brent Kelly, president and principal analyst at KelCor, and I met with each of the companies for a detailed ...

“Cloud computing has created an amazing opportunity for SMBs to immediately level the playing field when it comes to accessing phone systems equivalent to the ones used by their larger competitors,” ...

Today the world’s largest provider of VoiceXML hosting, Orlando based Voxeo Inc., announced its plans to fully open source the technology stack that drives their Tropo.com offering. Here at The Next ...

COLOMBES, France--(BUSINESS WIRE)--Alcatel-Lucent Enterprise, a leading provider of communications, networking and cloud solutions tailored to customers' industries, is proud to announce that its ...

GTT provides global telephone numbers and termination, and its services are interoperable with leading Cloud Phone vendors, ...

Hiya, the leading call performance management cloud, announced that its real-time spam and fraud detection service Hiya Protect has been successfully tested by Nokia ’s cloud-native Telephony ...