This post was written by Alison Fernandes, research affiliate at the Department of Psychology, Monk Prayogshala. Communication serves as the cornerstone of human interaction, intricately shaped by ...

“No.” It's one of the most commonly used words in any language, but people’s willingness to openly voice disagreement varies by the cultural norms of their backgrounds. These differences matter ...

The human face is a trusty map when navigating the landscape of everyday affairs. Mostly, we are very skilled at using it. We can detect someone’s joy. We can sense another’s disenchantment. We can ...

A 2022 Gallup study discovered that disengaged employees in organizations cost the world an astounding $8.8 trillion in lost productivity. Conversely, the same study found that teams who are more ...

Why do so many global projects falter? Often, it isn’t because executives misread market data or underestimate competitors; it’s because they misread each other. Cross‑cultural communication is less ...

In a world radically changed by the COVID-19 pandemic, the way we communicate in the workplace has been permanently altered with the integration of online communication platforms. Effective ...

It is imperative for organizations to support diversity and acknowledge individuals’ differences in order to foster better morale, promote creativity and innovations, improve decision making, and ...

Culture determines so much about how people do things that it's easy to forget you have a culture at all. The American approach to business can seem like second nature, but if you're doing business ...

Cultural contexts can make or break your customer experience. Does your client portfolio include customers from abroad or do you expect it to in the future? If so, it’s important to apply cultural ...