Modern CX depends less on where data lives and more on how signals, AI, and governance come together at decision time.

Quick Custom Intelligence (QCI), a leader in applied AI and real-time decision intelligence for gaming and hospitality organizations, today announced a strong close to 2025, marked by 100 new customer ...

Calvin Hennick is a freelance journalist who specializes in business and technology writing. He is a contributor to the CDW family of technology magazines. Financial services companies are leveraging ...

Artificial intelligence (AI) is revolutionizing how businesses operate by making processes faster, smarter and more efficient. One of the most significant impacts has been on business software, where ...

SAS Customer Intelligence 360 helps Tango unify its marketing operations to achieve spectacular ROI CARY, N.C., Oct. 30, 2025 /PRNewswire/ -- In a fiercely competitive telecom market, Tango, a leading ...

Overview  AI now drives personalization, advertising, content, analytics, and customer engagementPredictive intelligence has replaced intuition-led marketi ...