Salesforce surveyed over 3,500 consumers worldwide to understand what customers need, and how companies can deliver the best customer service experience during the COVID-19 pandemic. Every two weeks, ...

Good customer service comes with many benefits, such as increasing loyalty and growing profits. Learn how to implement good customer service at your company. It's an all-too-familiar scenario. You ...

Answer by Gaetano DiNardi, Director of Demand Generation at Nextiva, on Quora: While businesses talk a lot about the importance of customer service, there’s a surprising amount of confusion about just ...

If there is something the post-pandemic recruitment industry needs to thrive, it is a combination of outstanding technology and great customer service. And so recruitment software providers must be ...

Is providing excellent customer service important in today’s competitive marketplace? Winning more work seems to be everyone’s top priority today. Most construction business owners and managers use ...

Customer service is at the core of customer experience, and has arguably seen more change and elevated importance over the past years than any other business function, this according to the 2022 State ...

Opinions expressed by Entrepreneur contributors are their own. If repeat business is your goal, good customer service is essential. According to a recent survey, one bad customer service call will ...

As anesthesia practices have evolved over the years, it has become increasingly more important to maintain a high level of customer service to maintain relationships with both the patient and ...