The world of customer service has changed. What used to be in-person and onsite transactions has evolved into interactions via chat or phone. These are more convenient for the customer as they get ...

If there is something the post-pandemic recruitment industry needs to thrive, it is a combination of outstanding technology and great customer service. And so recruitment software providers must be ...

Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

Amazon announced plans to create more than 5,000 part-time jobs over the next year via Virtual Customer Service, a program where employees can work from home as a customer service agent.

Terminal Manager - Passenger - Graduate from a recognized university with 20 years of work experience OR MBA from a recognized University (2-year full-time course or 3-year part-time course) with 17 ...

In this article, we will look at the 25 highest-paying customer service jobs in the US. We also discussed the disruptive force of AI in customer service. If you want to skip our detailed analysis, ...