A systematic review of 45 studies found that physicians perceive one in six patient visits in non-psychiatric clinics as ...

A difficult colleague may be a warning signal, not the problem. Learn how you can read persistent friction as data about ...

Carol was deeply disappointed. She had hired someone she thought would be a superstar for her team—the peanut butter to her jelly—only to face one difficult interaction after another. It seemed like ...

This article follows the Direct Message methodology, designed to cut through the noise and reveal the deeper truths behind the stories we live. Interacting with difficult people can feel like trying ...

Study reveals that depression and personality disorders are independent predictors of patient difficulty in clinical settings.

Most of us have dealt with that person before, right? Someone we’d classify as “difficult.” Someone we don’t like to spend time with, or who makes us feel stressed. We all have at least one person in ...

When we encounter difficult interpersonal situations, it often feels like we lack the necessary skills to be effective. We imagine that with the right strategy, we would be confident, at ease, and ...