It is easy to relate to the oft-quoted maxim ‘Customer is King’ as, without a customer, business does not exist. However, today’s businesses are not all about the product as is conventionally ...

If you think digital transformation is a technology problem, your workforce will quietly turn it into an expensive failure.

In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic has not just accelerated the digital transformation in ...

CAMBRIDGE, Mass.--(BUSINESS WIRE)--Aternity®, the enterprise-class Digital Experience Management Company™, today opened its Digital Experience Now 2020 virtual event by outlining its vision for the ...

Once upon a time, experts in customer understanding drew a clear line between online and offline customer experiences, marking the early stages of the digital customer experience evolution. While some ...

In the current global business landscape, technology adoption and application have become a necessity to stay competitive and continuously drive performance and growth. As reported by Gartner, 91% of ...

Cinch Home Services today announced the appointment of Kristine (Kris) Miller to its Board of Advisors. Miller is a highly regarded digital, strategy, and transformation leader with more than two ...

Surface-level automation gets billed as intelligence. Here’s how to separate genuine innovation from the marketing sparkle. Meet David, chief digital officer at a Fortune 500 manufacturing company. He ...

As a global provider of integrated AI and digital solutions for merchants, Fushi Tech today announced a strategic partnership with Shihlin Taiwan Street Snacks, a globally recognized Taiwanese street ...

Cabo Verde has invested in developing its Information and Communication Technologies (ICT) sector to improve service quality by modernizing public services through digitization, facilitating access to ...

Muscat: The Environment Authority (EA) has achieved 100 per cent digital transformation through cloud hosting, marking a ...

Leeron is a New York-based writer who specializes in covering technology for small and mid-sized businesses. Her work has been featured in publications including Bankrate, Quartz, the Village Voice, ...