While their time cards might say they are putting in a full day, many employees aren't devoting all of their time in the office to their work. Many are distracted by their mobile devices, spending ...

Forbes contributors publish independent expert analyses and insights. author of Chained to the Desk in a Hybrid World: A Guide to Balance. Ghostworking is a sign of the growing mistrust and tug-of-war ...

As a former McKinsey management consultant, Jennifer Smith recalls the pain of trying to capture and document employee workflows. “I would literally look over people’s shoulders with stop watches and ...