How Many Exclamation Points Are Too Many in an Email? A Psychologist Weighs In originally appeared on Parade. Writing an email might seem like common sense—just type out what you want to say and hit ...

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...

Symantec finds 5 out of the 6 most commonly used words in spam have exclamation points. These punctuation marks activate the human alarm system — speeding up brain processes and exaggerating judgment ...

For years, I resisted the exclamation point. In emails, I typed “Hi”; not “Hi!” “8:30”; not “8:30!” And “Disregard previous email. I found a large binder clip”; not “Disregard previous email!! I found ...