Following the highly publicised breach of former Gizmodo journalist Mat Honan, Apple has suspended the ability for AppleID passwords to be reset over the phone, while it hardens up its security.

Q: I’ve forgotten the password for my Windows laptop and can’t get in. What are my options? A: Digital security is a challenge for every company to manage as they try to balance security with ...

Lately, it seems the more Windows computers I work on, the more users have forgotten their password, or they didn’t tell me the password, and when I can’t reach them, I am stuck with no option to get ...