Communication can make or break a business. Whether it’s closing a deal, supporting a customer or keeping internal teams aligned, the backbone of all these processes is an efficient, secure and ...

Business users around the world are expected to jump on the hosted voice-over-IP service bandwagon because of cost savings and enhanced features. According to a report from Allied Business ...

Following last week’s newsletters about why the IP contact center is the technology that’s coming up after VoIP, today we’ll look at the pros and cons of a hosted IP contact center solution vs. a ...

Assuming Avaya's midmarket business weathers whatever tempest potential divestitures raise, hosted IP Office services could prove attractive UCaaS options. Avaya bills IP Office as its midmarket UC ...

ATLANTA--(BUSINESS WIRE)--ControlByNet, (CBN), a leading cloud-based, hosted video security surveillance provider, delivers new customer enhancements while utilizing the benefits and flexibility of ...

BT and Nortel have unveiled a secure, hosted IP telephony system for large governmental and corporate institutions. BT Hosted Voice is based on Nortel's Communication Server 2000 IP telephony switch ...

Managed and Centrex and hosted, oh my! For companies looking for an alternative to a premise-based phone system, there are plenty available, and they come in all shapes and sizes. Hosted voice, IP ...

An increasing number of businesses are adopting hosted voice services in an effort to avoid the cost and complexity of premise-based solutions, according to a recent study by Frost & Sullivan.

iiNet recently launched a hosted IP-telephony solution. It'll do well because it simplifies what others try to confuse. This week I put myself in the position of a four-person business wanting to buy ...

{sloadposition stuart}In addition to supporting its new hosted IP PBX service, the BroadSoft platform supports all Engin's 70,000 VoIP customers. McKeon told iTWire: "we put a lot of work into moving ...