Telegram bots are programs that run inside the Telegram app and handle tasks, provide information and automate processes through chat interactions. Telegram bots use the “Bot API” to process messages ...

The OpenAI Assistants API is a potent tool that provides developers with the means to create AI assistants within their applications. These AI assistants are designed to respond to user queries ...

Estimates place the number of contact center agents in the United States at roughly 1.8 million, and the industry’s turnover rate averages between 30 percent and 45 percent. Those statistics are ...

Robotic process automation, or RPA, can save organizations considerable time and money. Where appropriate, RPA can complete manual processes much faster and more accurately than a human. With many low ...

Last week, one entrepreneur told me something funny. He said, “I built a grid trading bot, but the bot is doing its own comedy show.” I laughed, but he was serious. His bot was buying at the wrong ...