We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

QUESTION: I had a blue screen error message pop-up while I wasn’t even using my computer running Windows 10 — what gives? ANSWER: The infamous Blue Screen of ...

Asking yourself why won't my computer turn on? There's no reason to panic. There are a couple of reasons that can contribute to this problem. That includes hardware issues, power problems, and ...

What to get your parents for the holidays? Why not fix their computer. Whether the problem is fending off spam and pop-ups, or simply operating without a firewall, Joel Johnson of Wired.com has tips ...