Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

Help Desk tech reporter Chris Velazco lays out how you can use tools in Windows and Apple computers to fix your parent or friend's computer.

If your mouse is not working or the mouse cursor disappears on Remote Desktop, first, ensure that your mouse is connected properly and is in proper working condition at the hardware level. If so, ...

Is your Chrome Remote Desktop displaying a black screen? This guide will help you fix the issue. Chrome Remote Desktop is a cross-platform tool that allows you to remotely access and control a ...

Built into Windows, Microsoft’s Remote Desktop and Remote Desktop Connection apps make it easy to connect to and control a remote PC — when they’re working properly. Here are some common problems you ...

In today’s highly connected world, remote access to our devices provides much-needed flexibility in our daily lives. The ability to control computer with phone, or vice versa, enables us to access ...