When you’re in a job interview, one common question you may face is, “What was your biggest non-technical challenge?” This question is often asked to gauge your problem-solving abilities, resilience, ...

Whether they’re about giving tough feedback, addressing conflict or navigating sensitive issues with stakeholders, having difficult conversations is an inevitable part of leadership. How you handle ...

Leda Stawnychko has received funding from the Social Sciences and Humanities Research Council of Canada. Anamika Choudhary does not work for, consult, own shares in or receive funding from any company ...

Imagine this scenario: You find yourself in the middle of a difficult conversation, emotions flaring, and suddenly feel like your mind is spiraling out of control. It’s almost like an invisible ...