I found Susan Hanley recently while I was researching SharePoint governance. She’s co-authored two books on the subject; I found them appealing and universal. I thought, “if she’s half as friendly in ...

There are numerous knowledge management systems (KMS) out there not related to SharePoint, and even Sean Squires and Lincoln DeMaris, Microsoft Project Managers, admitted that Microsoft was not fully ...

Microsoft's new Project Cortex knowledge network for Microsoft 365 users, introduced on Monday by CEO Satya Nadella at the Ignite event, is powered by SharePoint and other technologies. Project Cortex ...

Sunnyvale, CA, July 19, 2022 — eGain Corporation (NASDAQ: EGAN), the leading knowledge management platform for customer engagement automation, today announced that its award-winning solution for ...

Streamline operations & tighten security controls: With Knowledge Vault, customers and service providers can easily and actively manage, enforce and automate Microsoft Office 365 management tasks ...

eGain, providers of a knowledge management platform for customer engagement automation, has integrated the eGain Knowledge Hub with Microsoft SharePoint. Powered by artificial intelligence and ...

Welcome to SharePoint in Microsoft 365, a true green field for your organization's digital transformation. SharePoint is your canvas, offering endless possibilities. It is important to remember that ...

Several years ago, Microsoft announced it was going to deliver a knowledge-management capability in SharePoint that was codenamed Infopedia. Though that service never ended up hatching, Microsoft didn ...