AI Knowledge Management: A Game Changer for IT Support

Upland RightAnswers Introduces AI Solutions for IT Help Desks Austin, United States - March 22, 2026 / Upland Software, ...

McDermott Chief Knowledge Officer: ‘AI Will Accelerate the Evolution of Legal Support Roles’

Hunter Jackson, chief knowledge officer at McDermott Will & Schulte, which won the Legalweek Leaders in Tech Law Award for ...

eGain Appoints Knowledge Management Veteran, Steve Pappas as Head of Innovation

SUNNYVALE, Calif., March 26, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leader in AI-powered knowledge management for ...

Elevating IT Support with Knowledge-Centered Service

Upland RightAnswers Elevates IT Support with AI Knowledge Management Austin, United States - March 22, 2026 / Upland ...
The Telegraph

6 knowledge management trends redefining strategic intelligence in 2026

Knowledge is no longer just a static archive tucked away in some digital filing cabinet. There is a fundamental shift in how successful organizations operate. They view collective intelligence as a ...
Forbes

Knowledge Work Management — Where Can AI Help?

Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...
CNET

Managing the knowledge manager

Most top managers recognize the value of managing knowledge. In a 1998 survey of North American senior executives, 77 percent rated "improving the development, sharing and use of knowledge throughout ...