NEW YORK — The robots are coming. Lowe’s is testing whether new bots on wheels can improve its customer service, like helping a shopper find a match for something as simple as a nail. Four robots are ...

Lowe’s on Tuesday announced that it soon will add two robots to the customer-service staff at one of its San Jose, California, stores. Called “OSHbot,” the robots will assist customers at the ...

While some predict traditional retail will be cut out of the AI revolution, home and DIY retailer Lowe's has pushed ahead with Milo, helping its customers get inspired.

An analysis of Google reviews that mention store associates from top retail chains reveals the best and worst in-store customer service. Lowe’s has the top in-store associates across its retail chain, ...

Lowe's is testing whether robots can improve customer service in its stores.The robots look like white columns with two large screens on either side of them. They have wheels that allow them move and ...