Apple's new AI-powered Support Assistant hasn't officially launched for everyone, but some users are able to test an early preview. In July, we learned that there was a strong likelihood that Apple ...

New MacBook Pro laptops are displayed during Apple's Worldwide Developers Conference 2023. (Photo by JOSH EDELSON/AFP via Getty Images) As Tim Cook prepares to open the Worldwide Developer Conference ...

Apple decided to part ways with Intel CPUs at least as far back as 2018, but the road to actually jettisoning systems with the processors has been a long one. The end is now in sight, though: Apple ...

Apple might be the next company to add a ChatGPT-style chatbot to its Support app, likely as a way to automatically handle cases covered in its documentation and hand off only the trickier ones to a ...

An Apple website has been changed to say M1 Macs don't support Apple Intelligence, in what is almost certainly a mistake and not a sudden change in device support policy. Apple Intelligence is a ...

We've been seeing signs of an upcoming chatbot-based support feature in the Apple Support app, and it turns out it's already in testing. Some iPhone users have access to an early preview of the ...

Apple this month refreshed the security support document that provides iPhone, iPad, and Mac users with tips on how to recognize and avoid social engineering schemes like phishing messages and fake ...