It's 3 a.m. and you’re huddled over your keyboard, eyes darting between tabs as sunrise looms. On a whim, you open ChatGPT and find yourself typing, “I’m feeling off. Any suggestions?” Within moments, ...

Chatbot technology is changing. Here is how businesses can use the tool to create a better customer experience on their ...

Health chatbots are not popular because patients believe artificial intelligence is smarter than their doctors. They are ...

A number of companies are building A.I. apps for patients to talk to when human therapists aren’t available. Credit...Illustration by Hoi Chan Supported by By Kim Tingley Ashland, Ohio, is a small ...

When middle schoolers chatted with ELIZA, a 1960s chatbot, they uncovered how AI really works (and doesn’t). Along the way, ...

This week on 60 Minutes, correspondent Sharyn Alfonsi reported on the growing concerns surrounding Character AI, an app and website that allows users to interact with AI-generated chatbots, some of ...

Chatbots may worsen delusions in people by reinforcing false beliefs, psychiatrists warn. Mental health experts document ...

Some artificial intelligence chatbots show promise at helping people with depression improve their symptoms. Other AI bots may give bad advice that doesn't help or leads to harm. So how do you tell ...

I rina Raicu is the director of the Internet Ethics program (@IEthics) at the Markkula Center for Applied Ethics. Views are her own. Chatbots are here, integrated more and more into many people’s ...

For more than a year, Alaska’s court system has been designing a pioneering generative AI chatbot termed the Alaska Virtual Assistant (AVA) to help residents navigate the tangled web of forms and ...