BLACKSBURG, Va., June 10, 2025 (GLOBE NEWSWIRE) -- Zuken Vitech, a leading provider of model-based systems engineering (MBSE) solutions, is proud to announce the release of GENESYS 2025, the latest ...

BLACKSBURG, Va., July 15, 2025 (GLOBE NEWSWIRE) -- Zuken Vitech, a leading provider of Model-Based Systems Engineering (MBSE) solutions, is proud to announce the launch of Sidekick™, a powerful new ...

SAN FRANCISCO, Jan. 16, 2018 /PRNewswire/ -- Genesys® (www.genesys.com), the global leader in omnichannel customer experience and contact center solutions, is expanding its consumption model and ...

“A Large Action Model (LAM) extends the conversational intelligence of LLMs with the ability to decide, act, and verify. They combine natural language understanding with structured policies and ...

The weight of a digital transformation looms over on-premises legacy infrastructure and vendors because, as Sid Nag, research VP at Gartner put it, “At this point, cloud adoption is mainstream.” The ...

What a difference a year makes. At last year’s Genesys Xperience, the common theme among customers was moving to the cloud – and many didn’t even see AI on the horizon. At this year’s Xperience, ...

To accelerate digital transformation, organizations in every industry are modernizing their on-premises technologies by adopting cloud-native applications. According to the International Data ...