As organizations continue to put greater emphasis on facts-based decision making, ensuring relevant measures and timely access to data becomes increasingly important. Often organizations will pinpoint ...

In business performance management, effectively distinguishing between key performance indicators and operating indicators is a critical challenge for many organizations. In my experience, however, ...

Dr. Craig West is the founder of Capitaliz and has been working with business owners on succession and exit strategies for over 20 years. Key Performance Indicators (KPIs) are the beacon that guides ...

Key performance indicators (KPIs) are the compass that guides businesses toward their goals. They can help you make data-driven decisions, but they can also point you toward your true north: customer ...

Today, we see some retailers strained beyond repair, closing stores while putting more pressure on suppliers to retain some level of margin and profitability. It’s clear that pricing and inventory ...

Business process management techniques can feel like an alphabet soup of arbitrary acronyms, but don't let it intimidate you. Each process is easy to understand on its own. In the case of SLA (service ...

A new method overcomes many of the limitations of existing hydrocarbons benchmarking practices and addresses the need for a single and precise measurement of operational performance that can be ...