The Oracle Live Applications event is this week, and yesterday, I discussed in this article how Oracle has quietly become an essential cloud applications company. Oracle utilizes a SaaS model to ...

Oracle has unveiled new AI agents and generative AI capabilities to empower sales teams to accelerate sales processes and more meaningfully engage with customers. The new capabilities are part of ...

NASHVILLE, Tenn., June 27, 2022 /PRNewswire/ -- Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent Service, a new cloud application specifically for utility customer service teams.

Oracle and Deloitte Digital are teaming up to help companies deliver personalized and contextualized experiences in real time and at scale across the entire customer journey. Through this partnership, ...

Oracle has added a bevy of new sales and commerce features in its Oracle Fusion Customer Experience applications as it duels with longtime rival SAP in CX. More companies than ever are using multiple ...

Oracle is rolling out updates to its CX Sales, Service and Loyalty applications. The enterprise software giant said the latest updates aim to help customers better personalize experiences, foster ...

Make every customer interaction matter by connecting all your business data across advertising, marketing, sales, commerce, and service. Oracle Advertising and Customer Experience (CX) is a connected ...

One tradeoff of "true SaaS" enterprise software? Keeping up with the pace of new releases and functionality. Granted, few customers would go back to the days of getting software updates every two to ...

Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...

New application features to eliminate time-consuming coordination for marketers and deliver conversation-ready opportunities directly to sellers LAS VEGAS, Sept. 19, 2023 /PRNewswire/ --Oracle ...