Next, Oracle plans to equip agents with AI-generated customer snapshots before calls start, helping speed resolution and improve the customer connection. In addition, Oracle plans to add full call ...

At the Oracle Customer Edge Summit, Oracle Corporation (NYSE:ORCL) disclosed several new features and launches. The company unveiled new AI agent features integrated into the Oracle Textura Payment ...

Oracle has added artificial intelligence-powered call summarization and tagging capabilities in the Oracle Utilities Customer Platform, available at no additional cost to utilities using Oracle ...

Oracle has unveiled new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer ...

Organizations benefit from a fully managed RAG service with support for Oracle Database 23ai AI Vector Search without manual integration OCI Generative AI now provides access to Meta's Llama 3.1 ...

IT buyers like the operational flexibility that the public cloud provides. Capital expenditures go away. OpEx becomes predictable. Resources are available on-demand, with near-endless scalability.

The rise of hybrid cloud solutions has become a significant trend in the business landscape, blending the advantages of public cloud scalability with the control and security of on-premises ...

Oracle top brass led out their annual CloudWorld conference in Las Vegas, Nevada on 10 September with a focus on the multicloud future, but also a customer-centric love-in, as CEO Safra Catz took to ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...