Language can often be overlooked in conversations, seen only as a vessel to communicate ideas. But for many living with […] ...

Faced with a surge in virtual visits and a growing population of limited English proficiency (LEP) patients, clinicians at Massachusetts General Hospital developed a three-pronged approach to tackling ...

FRAMINGHAM — When Dan Ringer’s first daughter, Delaney, was born deaf 16 years ago, he learned American Sign Language. It's a skill that he brings, along with his natural compassion, to assist deaf ...

Please provide your email address to receive an email when new articles are posted on . Only 10% of hospital patient portals offered access in languages other than English or Spanish. Patients who ...

A new study shows that when clinicians hear a patient described with negatively biased language, they develop less empathy towards the patient and, in some cases, become less accurate in recalling the ...

Large language models (LLMs) have generated buzz in the medical industry for their ability to pass medical exams and reduce documentation burdens on clinicians, but this emerging technology also holds ...

Recent regulations from the Office of the National Coordinator for Health IT (ONC) and Centers for Medicare & Medicaid Services (CMS) have, respectively, focused on prohibiting information blocking ...

EVERETT — Providence faces a class-action lawsuit over claims the hospital system fails to effectively communicate with patients who use sign language. The lawsuit, filed Tuesday in U.S. District ...