Salesforce on Wednesday announced Predictive Journeys, a new suite of predictive intelligence solutions for the Salesforce Marketing Cloud to help predict the likelihood of customer engagement. The ...

Ryan Austin is Founder and CEO of Cognota. You can attend free virtual workshops to learn how to run L&D like a business. In today's fast-changing business landscape, Learning and Development (L&D) is ...

Forbes contributors publish independent expert analyses and insights. David Henkin helps organizations and individuals innovate and grow. Predictive analytics has evolved from a niche discipline into ...