Starting Dec. 3, 2018, Microsoft will funnel Intune support requests from organizations with Microsoft Premier support accounts toward the Azure Portal (portal.azure.com), instead of the Microsoft ...

"Microsoft Unified Support" is the company's new program aimed at providing technical support to organizations. Microsoft Unified Support will be replacing the current Premier Support program. The new ...

Microsoft's Unified Support plan will replace other Microsoft technical support plans, including Premier Support, in about six months, and likely will result in substantial price increases for ...

Of course Zendesk uses its own products to support its top customers - but Slack plays a big role too in co-ordinating the team's work You'd expect customer support and CRM vendor Zendesk to use its ...