Microsoft patched a Windows Remote Assistance flaw that lets attackers bypass Mark of the Web, weakening protections against ...

You are visiting an office in Texas and need immediate help with a computer application. Because of the problem’s complexity, you figure a phone call won’t resolve the issue. You need a live visit ...

Been playing SP2 on a test machine, on the whole it seems to be working well, but I've noticed a problem.<BR><BR>The machine is set up to allow "offered remote assistance" via ...

The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

What is the difference between remote desktop and remote visual assistance? This question can be confusing for some, as both are similar in ways, but importantly, have major differences that set them ...

Last night I had the opportunity to use Remote Assistance for the first time. All I can say is it is a fabulous piece of software. My parents (who happen to live several states away) decided to call ...