We've all been there — whether it's a grandparent struggling with a new device or a parent confused by software updates. It’s frustrating when you want to help but can’t be there in person. While ...

Remote control of your Macintosh allows you to access a distant computer across a network or the Internet. The screen of the remote Mac appears locally, and you use your mouse and keyboard to control ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...