Christmas gifting gone wrong? Here’s what to know about Amazon returns and exchanges and how to return an item that was gifted to you, if needed.

However, after the dust settles and you've made all your purchases, buyer's remorse could set in. What seemed like a great deal that you couldn't pass up is now something you actually didn't need.

To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...