Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Salesforce Inc. and Databricks Inc. have debuted a new product integration that aims to simplify joint customers’ data analytics projects. The integration was developed as part of a technical ...

Validic, the enterprise standard for personal health data, today announced a new integration with Salesforce Health Cloud at the HIMSS Conference in Las Vegas. The integration enables healthcare ...

Staying abreast of data mapping, problems, or system capabilities in our digitally driven world can be challenging. Therefore, you require a customer Relationship Management platform (CRM) which ...

Usage data infrastructure leader m3ter today announced enhancements to its m3ter Connector for Salesforce on the Salesforce ...

The deal will let Salesforce ingest and analyze unstructured data from Zoom, Google Meet, and other third‑party channels, ...

Salesforce is expanding its Data 360 portfolio, integrating with Informatica to enhance the quality of core business data and enrich MuleSoft with real-time signals. Officials said the collaboration ...

Salesforce is building out its library of pre-wired artificial intelligence agents to take on manual, administrative work on ...

Founded in 1999 in San Francisco, Salesforce targets mid-market to large enterprises seeking unified CRM and data platforms. Its portfolio includes Sales Cloud, Service Cloud, Marketing Cloud, ...

The partnership between the two tech giants focuses on the bidirectional integration of data, large language model (LLM) flexibility, prebuilt actions for CRM solutions and a commitment to responsible ...