Car buyer satisfaction hits record highs as omnichannel retail and AI improve experiences, though affordability remains a ...
TROY, Mich.--(BUSINESS WIRE)--Customer satisfaction with the vehicle purchase process continues to rise as new-vehicle inventory and pricing improve year over year, according to the J.D. Power 2024 ...
The automotive industry is witnessing a significant upturn in customer satisfaction, thanks to the aftermath of the pandemic fading into history. The latest findings from the J.D. Power 2023 U.S.
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Toyota Prius
Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey ...
Dealership service department customer satisfaction was strong in 2024 — though a bit less so for owners of electric and plug-in hybrid vehicles. While J.D. Power’s 2025 U.S. Customer Service Index ...
SHANGHAI: 7 Aug. 2025 – Overall customer satisfaction with vehicle purchase experience among new-energy vehicle (NEV) owners in China reaches 781 points (on a 1,000-point scale), up 8 points from 2024 ...
TROY, Mich.--(BUSINESS WIRE)--Amid growing uncertainty surrounding the expansion of public charging infrastructure, home charging continues to be a boon for electric vehicle (EV) 1 owners, despite ...
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