San Francisco Chronicle reporter Mike McPhate recently spent time in Nodia, India, talking with some SBC call-center workers outside the office where they help North Americans with Web connection tech ...

LONDON--(BUSINESS WIRE)--The latest market research report by Technavio on the global technical support outsourcing market predicts a CAGR of around 8% during the period 2018-2022. The report segments ...

DUBLIN--(BUSINESS WIRE)--Research and Markets has announced the addition of the "Global Technical Support Outsourcing Market 2016-2020" report to their offering. The global technical support ...

Inforonics – As companies grow, dealing with that growth can be quite an ordeal to manage. An increasing volume of orders can be a strain on staff. For technology companies, this problem is twofold: ...

The increasing need for cost-effective solutions to improve efficiency is one of the key factors driving the technical support outsourcing market growth. Customers are increasingly demanding services ...

As industries across the globe navigate through evolving technological landscapes and shifting consumer demands, the pivotal role of technical support has ascended to an unprecedented prominence.

GUEST OPINION: In the relentless march of technological evolution, a quiet revolution is taking place in the realm of technical support outsourcing. As businesses grapple with the demands of an ...

poses a challenge. Key market players include Aress Software and Education Technologies P Ltd., Computer Generated Solutions Inc., CSS Corp., Essentiel Outsourcing S ...

Collaboration in business is escalating faster than ever. Seeking help from third parties is now a very common strategy that companies use to scale up their business and pursue new opportunities in ...

In the rapidly evolving landscape of technical support outsourcing, PITON-Global is carving a niche for itself by harnessing cutting-edge technology to redefine efficiency, customer experience (CX), ...

The tempo of IT outsourcing is growing rapidly. For example, the revenue of the European outsourcing market has grown by more than 12% in the last four years. This means that outsourced solutions are ...