As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Tech support scammers have been offering bogus technical support services and “resolving” people’s non-existent problems with their devices or software for years. Using a range of tried-and-tested ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

Technical assistance from a hardware manufacturer, software publisher, internal help desk, educational institution or third-party support company. The most important thing to understand about getting ...