Many enterprises using Microsoft teams for collaboration are now turning their attention to telephony needs and asking: What can Microsoft do for me? But like any IT project, migrating your telephony ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Integrating a business’s telephone system with the call agent ...

I’ve recently been working with a client on the Gulf Coast – Hurricane Alley, as we like to call it – that is interested in replacing its traditional IP PBX system with a cloud-based telephony system.

Last week, we highlighted an Avaya announcement about the company’s new IP Telephony system called Avaya Distributed Office, designed to meet the challenges of smaller offices that are part of a ...

IBM just announced and demoed new advanced group collaboration and enterprise telephony capabilities for SameTime here at its Lotusphere conference in Orlando. The two will be delivered as new ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A private branch exchange (PBX) is a telephone system that ...

The two-way transmission of voice over a packet-switched IP network, which is part of the TCP/IP protocol suite. The terms "IP telephony" and "voice over IP" (VoIP) are synonymous. However, the term ...

IP telephony has been popular among companies looking to transform their voice communications or make their existing communications systems more unified, but also need to ensure that they are secure.

Telephone technology applications in the restaurant world can cover all different types of establishments. From small mom-and-pop diners to multi-location franchises, the type of phone system your ...