Michelle Hughes' red 2012 Ford Fiesta is running better. The way that happened is extraordinary. Ford's North American powertrain executive quality manager, identifying himself only as “an engineer,” ...

Your car has the dreaded Powershift disease. Call Ford’s customer service (13 3673) and request they repair the car at their cost. I would expect they would cover the cost of repairs, but they might ...

Highlighting more than two dozen experiences, the newspaper cites months-long wait times and claims that Ford is ignoring customers seeking updates on the status of their repairs. Back in 2019, the ...