A Microsoft UX lead details her non-traditional path into AI, starting with studying architecture and highlighting lessons in ...

Bloomberg UX research and operations team members in their at-home virtual labs By early March 2020, User Experience (UX) designer Stephen Cook had been hard at work with his team for several months ...

This story includes interviews with Facebook UX researcher Shivani Mohan and Kyle Meyer, a product designer at Facebook. We’ve all been there: You get a friend request from somebody you don’t ...

Rick Kelly is the Chief Product Officer at Fuel Cycle. His passion is helping brands unlock the power of customer intelligence. The digital landscape continues to expand at rapid rates. But while this ...

When you spend your days studying how people use products, your intuition around such things gets pretty well-honed. You start to see patterns and themes. You reach a point where you can identify a ...

More often than not, it feels like UX research is under-appreciated and under-resourced in tech companies. Despite being a valuable activity, there is an overarching feeling that research can also be ...