Forbes contributors publish independent expert analyses and insights. Leadership Strategist Dan Pontefract covers leadership and culture. If you’re looking to solve problems more effectively, the key ...

How is it that two people can see the same thing and have a completely different understanding of what happened? Two leaders can look at the same numbers, hear the same news or face the same challenge ...

Mental health has long been a taboo topic in many Asian cultures, especially those that prioritize the needs of the group over those of the individual. According to a September 2021 report by ...

Brand perception today has an increasingly immense influence on consumer behavior and market positioning. Defined as the collective opinions, beliefs and emotions held by consumers toward a brand, ...

Since COVID-19 early in 2020, I’ve been working with a number of athletes, from junior-elites to collegians to Olympians and pros. Though the pandemic has been a truly awful experience, it has also ...

Throughout my career as a customer experience (CX) practitioner, I’ve seen brands make the same mistake time and again by believing that metrics alone improve customer experiences and loyalty. Too ...

In total, 169 patients participated in the survey; the majority of the patients stated their general health status as good (72.2%) and excellent (13.6%). Patients who rated their overall health status ...

I am always amazed at the things people do to make a good living. I mean this in the most open and generous way: My own skill set is limited — as is my imagination — so when I meet people who do ...